We are here to help
Contact Purrlume
Ask about a product before ordering, or send us a question about an existing order. Use the form and include the product name or order number so we can help efficiently.
Please do not send payment-card details, passwords, or other sensitive information through this form.
Before you write
Can I ask about a product before ordering?
Yes. Include the product name and the detail you would like us to confirm.
How should I ask about an existing order?
Include your order number so the customer-care team can locate it.